Privacy Policy
Your Privacy Matters
At Skenexa, we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our store.
By using our website, you agree to the practices described below.
Information We Collect
When you visit or place an order on our website, we may collect certain information including:
Personal Information
- Full name
- Phone number
- Email address
- Shipping & billing address
- Payment information
- Order history
Device & Usage Information
We may automatically collect:
- IP address
- Browser type
- Device information
- Website activity and interactions
- Cookies and analytics data
This helps us improve your shopping experience and website performance.
How We Use Your Information
We use your information to:
- Process and deliver orders
- Provide customer support
- Send order confirmations and updates
- Improve our products and website experience
- Prevent fraud and unauthorized activity
- Send promotional offers or marketing communications (only when allowed)
Payment Security
Your payment information is processed securely through trusted third-party payment providers.
Skenexa does not store or directly access your full payment card details.
Cookies & Tracking Technologies
Our website may use cookies and similar technologies to:
- Improve website functionality
- Remember customer preferences
- Analyze traffic and performance
- Personalize shopping experiences
You can disable cookies through your browser settings if preferred.
Sharing Your Information
We do not sell or rent your personal information.
However, we may share limited information with trusted service providers involved in:
- Payment processing
- Shipping & delivery
- Website analytics
- Customer support
These third parties only receive the information necessary to perform their services.
Data Protection
We implement appropriate security measures to protect your information from unauthorized access, misuse, loss, or disclosure.
While we strive to use commercially acceptable methods to protect your data, no online transmission is 100% secure.
Your Rights
You may request to:
- Access your personal information
- Correct inaccurate information
- Delete your data
- Opt out of marketing communications
To make a request, contact us at:
📧 skenexashop@gmail.com
Third-Party Services
Our website may contain links or integrations with third-party services such as payment gateways, social media platforms, or analytics providers.
We are not responsible for the privacy practices of third-party websites or services.
Changes To This Policy
Skenexa may update this Privacy Policy at any time to reflect operational, legal, or regulatory changes.
Updated versions will be posted on this page.
Contact Us
If you have any questions regarding this Privacy Policy or your personal information, please contact us:
📧 skenexashop@gmail.com
Skenexa™
Smart Skincare. Trusted Experience. Protected Privacy.